Jenolin Johnson holds a Master of Arts in English Literature from Bharathiyar University. She is currently a Technical Document Writer at Kovai.co where she creates product documentation, internal guides, feature updates, video walkthroughs, blogs, and learning materials that help users understand and work with product software more easily. She's drawn to the challenge of taking technical information and making it clear and approachable, through her expertise in help guides, feature release notes, brand promotional content and visual walkthroughs.